The Enchanted Land does not refund monies paid for any psychic or spell service on this website that has since been conducted. It is exceptionally rare we are asked for one anyway, but we thought we’d make it clear for anyone interested . On the rare occasions one has been asked for , it has been because the person believes that the prediction made cannot possibly happen, or the person described as their future love cannot possibly be correct as it sounds nothing like their usual “type”. This is rather illogical, given one cannot possibly know how things will be in the future. An apparently unlikely prediction may indeed come to pass !
If you wish to CANCEL an order for a service or product, please get in touch with us, as that is a different matter entirely.
Please note that in the case of THIRD PARTY sales /services found within this site, you should refer to that merchant’s own refund policy, as The Enchanted Land are not responsible for these third party sales/services. Such third party links are listed as a convenience to our visitors. If you use these links, we take no responsibility and give no guarantees, warranties or representations implied or otherwise, for the content or accuracy of these third party sales.
In the unlikely event of your product/service arriving damaged , this will have been caused in transit. You must contact us immediately so that we can follow up a claim for compensation with the Royal Mail, where applicable.
Refunds will be paid either via Paypal or personal cheque (depending on what you require) and sent to you promptly.
The above policy outlines general conditions for refunds.