What Payment methods do you accept?
Paypal is our gateway, but you can pay using all major credit/debit cards through this gateway without actually needing a Paypal account, just follow the clear and simple prompts that will appear as you begin the payment process. All currencies are accepted. Shortly after you have paid, Paypal will send you a receipt -check your junk folder if it doesn’t go to your inbox. We also accept cheques and postal orders, either of which should be made out to Victoria Zasikowski and sent to the address that you’ll find on the contact us page
How do I know this payment method is safe?
Paypal is the internet’s most well known and popular payment gateway. Your financial information is received only by them ,not by us or any other 3rd party. We only see the name and email address you have registered under, and neither are passed onto 3rd parties.
Providing information for your orders
Please fill out the form you get prompted with during the order process. Or send your information through the website contact form.
When will I receive my order ?
On each item page there are tabs before the text description of the service or product begins. Click the one about delivery times to find out when to expect things. Typically readings ordered on a Monday and Tuesday are done Friday, readings ordered on Weds/Thurs/Fri are done Monday and readings ordered on weekends are done on Wednesday.
Spells get booked in to begin within a few days of your order.
I ordered an email service from you but still haven’t received it – why?
Please check your junk/spam folders. If your settings automatically empty these daily, we’ll probably have to re-send your report/reading so get in touch with us through the contact us form if you think there is any problem.
I ordered a postal service/product for you but it has not arrived- why ?
All orders are sent out promptly by Royal mail, but postal delays/strikes sometimes occur, or very occasionally an item may go missing .We can always trace, and if necessary, replace, your missing order, so please get in touch asap if you think your order has gone astray.
I am not happy with my order/service. Can I have a refund?
Refunds are not given for spells or readings or items mailed out sorry. The only time a refund is given is if something has not been received .
How can I contact you ?
Use the online contact us form, which also displays our business postal address. Please provide a contact telephone number if you wish to discuss something in person and we will phone you back .